For Ages 21 and Above

app baji Responsible Gaming Policy

Gaming should be a source of enjoyment, not stress. app baji believes every player has the right to set their own limits, and protecting that right is our responsibility.

For ages 21 and above only
21+
Age verification is mandatory
Safe Play Set Limits Support Available

Why Responsible Gaming Matters

For many people, casino games or sports betting are an enjoyable pastime. But that enjoyment stays healthy only when it is controlled, conscious, and planned. app baji always wants its users to see gaming as a controlled form of entertainment — not as a source of income or a way to solve problems.

Gambling or betting addiction is a real issue that can have serious effects on a person's mental, financial, and family life. We therefore ask every registered member — know your limits, recognise the early warning signs, and do not hesitate to seek help when needed.

app baji's Terms and Conditions include clear guidance on responsible gaming that applies to every member. You should read these carefully before playing, as knowing them makes it much easier to make the right decisions.

Remember — there is no guarantee of winning in betting or casino games. Every outcome is random, and previous wins or losses have no effect on future results. So only bet an amount whose loss would not affect your daily life.

Tools for Setting Your Own Limits

At app baji, every member can activate several control measures from their account settings. The tools below will help you keep your gambling habits in check.

Deposit Limit

Set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, it takes effect immediately.

Self-Exclusion

Take a break from your account for a set period — from 30 days up to permanently. Once this option is activated, the account cannot be reopened.

Session Time Limit

Decide in advance how long you will play in one sitting. When the set time is up, a reminder will appear and the session will end automatically.

Loss Limit

Set a maximum amount you can lose in a single session or over a specific period. Once the limit is reached, no further bets can be placed.

Support Contact

Reach our support team at any time via 24/7 live chat or email. Service is available in both Bengali and English.

Reality Check

A message will appear at regular intervals showing how long you have been playing and how much you have deposited. It is a simple way to stay aware.

For more details about these tools, visit app baji's FAQ page — it explains the steps for adjusting account settings and setting limits.

Recognise the Warning Signs

If you notice any of the following signs in yourself or someone you know, take it seriously.

  • Continuing to play repeatedly in an attempt to win back lost money — chasing losses.
  • Borrowing money from family members or friends to gamble, or taking it without telling them.
  • Feeling restless, irritable or in a bad mood when not playing.
  • Spending long hours playing while neglecting work, family or other responsibilities.
  • Hiding how much money you are spending on gambling from family or people close to you.
  • Using money meant for basic daily needs (rent, food, medical expenses) to place bets.
  • Repeatedly breaking self-set limits and continuing with the thought of "just this one last time".
  • Losing sleep, being unable to concentrate, or feeling increased anxiety when thinking about gambling.

If even one of these signs appears, take a break. Instead of facing it alone, seek help from family, a trusted friend or a professional counsellor. Asking for help is not a weakness — it is the right decision.

Assess Yourself

Ask yourself the following questions honestly. If most of your answers are "Yes", it is time to seek help.

What are my gambling habits like?

Do I play for entertainment, or to solve financial problems?
Can I stay within a budget I set in advance?
Can I stop easily when I lose?
Is my family aware of my gambling, and is it causing no problems?
Do I understand that the outcome of every bet is completely random?
Is gambling having no negative effect on my work, sleep, or relationships?
Can I take a break when needed, and stick to it?

The questions above are for you alone — no information is submitted to app baji. They are only for self-awareness.

Age Verification & Our Commitment

Registration and all betting or casino activities on app baji are only for people aged 21 and above. Providing a date of birth at registration is mandatory, and a government-issued ID may be requested to verify age when necessary.

If anyone under 21 lives in your household, make sure they cannot access your account. Always keep your login details private and do not share them.

Our Privacy Policy explains how we protect information related to age verification and what measures are in place to prevent minors from registering.

Feature app baji's Position
Minimum Age 21 years or older
Age Verification Mandatory at registration and withdrawal
Self-Exclusion 30 days to permanent — can be activated at any time
Support 24/7 live chat & email (in Bengali and English)
Deposit Limit Members can set this themselves from account settings
Loss Limit Can be set on a daily or weekly basis

Where to Get Help

If you are struggling, do not face it alone. Every support option below is completely confidential and non-judgmental.

app baji Live Chat

Talk directly with our support team. Available in Bengali 24 hours a day, 7 days a week. They will guide you if you want help with self-exclusion or setting limits.

Email Support

If you prefer to reach out in writing, email us at [email protected]. Our team responds in both Bengali and English, and all information is kept confidential.

Family & Close Ones

Talk to a family member or a trusted friend. They will understand your situation and be there to help you take the right steps. The first step is always the hardest.

Professional Counselling

Seeing a mental health professional or counsellor can be very effective. Several organisations and government hospitals in Bangladesh offer mental health services.

Support Groups

You can join support groups made up of people recovering from addiction. Hearing the experiences of those who have come through the same situation can be very encouraging.

National Mental Health Services

Free consultations are available at the mental health departments of the National Institute of Mental Health (NIMH) under the Bangladesh government and at district general hospitals.

Some Tips for Healthy Gambling

app baji believes that with the right habits, betting can remain an enjoyable leisure activity. Following the tips below can significantly reduce the risks.

  • Set your budget in advance. Allocate a portion of what you can spend on entertainment each month for betting — never more than that.
  • Let go of the hope of recovering lost money. Once you have lost a set amount, stop for the day — trying to make it back the next day or the next week only makes things worse.
  • Do not play under the influence of alcohol or other substances. Your ability to make decisions is reduced in that state, and the tendency to place irrational bets increases.
  • Do not play for long stretches at a time. Take a break every hour or so — get up, walk around, drink some water, and reassess the situation with fresh eyes.
  • Withdraw your winnings instead of betting them again. Saving or using the money you win is a good way to keep your budget healthy.
  • Keep up other hobbies and social activities outside of gambling. Betting should not be your only source of entertainment in life.

Common Questions About Responsible Gambling

It depends on the type of self-exclusion you choose. A fixed-term exclusion (such as 30, 60, or 90 days) can be reactivated once the period ends. However, if you choose permanent exclusion, the account is closed for good — it cannot be reopened. For more details on this, contact our 24/7 support team via live chat.

Start by speaking with them calmly — express your concern without criticism. Do not encourage them to handle it alone; help them seek professional counselling. If they are an app baji member, you can contact our support team — we take concerns raised by family members seriously as well. Remember, both asking for help and offering it take courage.

Yes, when you lower a deposit limit it takes effect immediately. However, when you increase a limit, a cooling-off period applies — this is intentional, to prevent hasty increases. If you run into a specific issue, let our support team know.

No. To take part in any betting or casino activity on app baji, you must be at least 21 years old. Anyone aged 18 or under cannot register, and if they do and are found to be underage during verification, the account will be permanently closed.

No. When your set session time ends, a warning message will appear and the session will close automatically. You will need to log in again to start a new session, giving you a moment to reconsider whether to continue.

Seeking support or setting limits has no negative impact on your account. We see these steps as positive and sensible decisions. However, once self-exclusion is active, betting will naturally not be possible during that period — that is the purpose of the tool.